Support
Contact Us
We're here to help. Reach out via Telegram for the fastest response, or use the form below for detailed inquiries.
Telegram Support
Fastest response — usually within minutes. Join our support channel for real-time help.
Open Telegram
Telegram Chat
Message us on Telegram for account or payment support. We reply within a few hours.
Chat on Telegram
Email Support
For detailed or formal inquiries. We respond within 24 hours on business days.
Send an Email
Updates Channel
Follow our Telegram channel for announcements, new features, and service updates.
Follow Channel
Send a Message
✓ Your message has been sent! We'll get back to you within 24 hours.
Common Questions
How long until I get a response?
Telegram replies usually arrive within a few minutes to hours. Email and form submissions are answered within 24 hours on business days.
What should I include in my support request?
For order issues: your Order ID (found in Dashboard → Order History). For payment issues: the payment reference/UTR number and the amount. For account issues: your registered email address.
Where can I report abuse or fraud?
Email support@otpkart.shop with "Abuse Report" as the subject line. Include as much detail as possible.